Friday, 24 June 2016

The Nuffield Centre – North Wales

Nuffield Centre – North Wales

 All members of the UK Regular and Reserve Forces (including UOTC and Cadet adults, but not Cadets) are entitled to use the Nuffield Centre and its recreational facilities at JSMTC.  Dependants of those members listed above may use the Nuffield Centre in a non-entitled capacity.  MOD Civil Servants and other civilians who have a very close connection with the Services may also be authorised by CO JSMTC to use these Service welfare and recreational facilities.

Visit the website at

Military Discount at Crown Carveries, Sizzling Pubs & O'Neill's with DDS

For further information, visit:

Wednesday, 22 June 2016

SORTED! Together into Sustainable Employment

Get Started, Get SORTED!
Together into Sustainable Employment

SORTED! comprises of seven well established charities, which provide a wide range of employment related services and support for the Forces community (including  spouses/partners and dependents) to find and stay in work.  These services have now been integrated into seamless employability support 
and guidance.

 SORTED! will focus on you if you are actively seeking employment and ensure that you get the right information, advice and guidance to make your employment journey easier and more effective.  We do this by linking you directly with a member of the SORTED! team who can walk you through youroptions and direct you to services that are being provided either by the SORTED! team or through appropriate associates
and providers.  SORTED! also has direct links with a large number of employers providing access to a wide range of vacancies. Equally if it is training you are looking for or simply any other employability advice,  SORTED! can help.

To find out more please visit the SORTED! website at:

Forces Help To Buy: Home Purchase Loan Scheme

Regular armed forces personnel can benefit from a  scheme to help them get on the property ladder. The Forces Help to Buy scheme enables servicemen and servicewomen to borrow up to 50% of their salary (to a maximum of £25,000), interest free, to buy their first home or move to another property on assignment or as their families needs change.

details of the Forces Help to Buy Scheme are available at the link below:

Defence Discount Service - KFC Offer

KFC  offer members 10% off everything in store.  To redeem the offer simply show your privilege card in store.

For further details, visit:

Sunshine Under 5's - Located at The Dale


Blooming Lovely Florist - Military Discount

"Blooming Lovely" is a florist based in Ellesmere Port.
They are offering a 15% discount to Serving Personnel based at the Dale and their immediate families.
For code: contact Chester HIVE
Tel: 0151 201 1162
For further information visit their website:

Please note: Blooming Lovely are a local company to Chester offering a discount to serving personnel and their families based at the dale, they are not part of the MOD's discount-endorsed scheme - Defence Discount Service

Tuesday, 21 June 2016

Monday, 20 June 2016

Important - Window Safety Check Required

Window restrictors in Service Family Accommodation
Important - Window Safety Check Required

As we approach the warmer months of the year, it is really important to check that the window restrictors in the upstairs of your property are working correctly, especially if you have children.
You can do this by:
·         Engaging the window restrictor (putting the lock/latch on) and trying to fully open the window. The restrictor should only allow the window to be opened a small way
·         Look at your window restrictor. It should have the BS kite safety mark stamped on it (shown below)

If you are concerned that your window restrictor is not working correctly please call us on 0800 707 6000 option 1.

If you are moving into your property, your Accommodation Officer will check the window restrictors for you and show you how they work.

CarillionAmey - Your Accommodation Officer is your key contact

Your Accommodation Officer – your key housing person

If you are living in Service Family Accommodation, your CarillionAmey Accommodation Officer (AO) is your key point of contact on the ground.  Their role is instrumental in making sure that you and we are looking after your home from the moment you move into it to the moment you move out.  Our AOs are often your first point of contact and make a real difference to the smooth running of your move in and out. We now have a large team of 138 people working as AOs or in supporting roles and we’re running on-going training to ensure they have both the technical expertise you need as well as being customer focused.
Each AO looks after between 250 to 300 properties and is responsible for moving families into and out of them as well as looking after you whilst you are living in the property. They also ensure local play parks, street lighting and communal grounds areas are well maintained.
If you have an ongoing issue with your property or surrounding areas, please call the Helpdesk on 0800 707 6000 on either option 1 or option 3 and ask our advisor to contact your AO to arrange a home visit.  By working together, we can try and make sure that your stay in your property is an enjoyable one.    


Wednesday, 15 June 2016

F & C AFF Poster


Defence Discount Service - Total Fitness Gym Offer

Defence Discount Service members can receive a discount on monthly membership and £150 worth of complimentary guest passes for family and friends with their Defence Privilege card or MOD90. In addition you may use a +1 to claim the discount too! 

Visit or log in to your DDS mobile app to find your nearest gym and for further information

The nearest total fitness from The Dale: 
Liverpool Road, Chester
Postcode: CH2 1AQ 
Telephone: 01244 393 000
Opening TimesMon/Thur: 6.00am - 10pm Fri: 6.00am - 9pm Sat/Sun: 8am - 7pm

Tuesday, 14 June 2016

Christians against Poverty

For further information visit:

Making Waves - Military Discount

Making Waves are offering a 10% Military Discount off swimming lessons per 12 week term.

For further information about making waves, visit their website:
making waves swim school

Making Waves are a local company to Chester offering a discount to the Armed Forces, they are not part of the MOD's discount-endorsed scheme - Defence Discount Service

For details of other swimming lesson providers in the Chester area contact the HIVE

Monday, 13 June 2016

Little Waves - Military Discount

Little Waves are offering a 10% Military Discount off their pre-school swimming lessons in Wrexham

FREE taster sessions available

For further information about making waves, visit their website:
making waves swim school
 Making Waves are a local company to Chester offering a discount to the Armed Forces, they are not part of the MOD's discount-endorsed scheme - Defence Discount Service

For details of other swimming lesson providers in the Chester area contact the HIVE

Friday, 10 June 2016

Do you know your housing options?


Armed Forces Covenant Website

Armed Forces Covenant Website

In January 2016 the Armed Forces Covenant was re-launched under a new, unified brand.

The new website lays out the support that is available to beneficiaries of the Covenant – current Regular and Reserve Service Personnel, Service families, former Service Personnel – with links to further information on individual Covenant measures on

The new website also contains information for supporters of the Covenant, including businesses, charities, the general public and local authorities, and regular news stories about how the Covenant is helping real people

See the website at this link

Thursday, 9 June 2016

Changes to Enhanced Learning Credit schemes

Enhanced Learning Credits, Further Education and Higher Education scheme changes
The MOD promotes learning among members of the armed forces and the veterans’ community by providing what are known as Learning Credits, through the Enhanced Learning Credits scheme and Further Education and Higher Education scheme.  Both of these entitle Service personnel and Service leavers to receive financial help with the cost of their learning.
From 1 April 2016 there will be some changes to the schemes to make them more accessible and to enable people to use them to gain personal and professional qualifications in a more flexible way, both while serving and after transition to civilian life.
See more at this link

Thursday, 2 June 2016

Midwifery Care at Dale Barracks

Carys Williams holds a fortnightly Ante-natal clinic at the Dale in the Welfare Complex.  Bookings can be made through the Welfare Clerk (01244 650962) or to Carys direct on 01244 365166

Please note: Carys will do house visits if you would prefer that.

Carillion Amey News

Helping to make a difference to Service Family Homes

Improving homes is a great job because it helps to make lives better. Our project teams at CarillionAmey are responsible for running improvement projects as and when DIO give us the green light to start a project and when MOD funding is made available. The projects run throughout the Government’s financial year which runs from 31st March to 1st April.

Project work is very satisfying, the teams really enjoy what they do because it involves making Service homes better, modernising them and helping to make them more energy efficient. Project work means our teams often spend a lot of time with the families and unit personnel which helps them to understand what Service families’ lives are like and why what they do is so important. 

A recent project which serves as a good example took place at Bovington Camp in Dorset and was completed in April. Fifty houses have been transformed from tired and outdated homes into smart and modern places to live with new external wall insulation, replacement windows and doors and new boilers.

Thursday, 26 May 2016

New National Insurance Credits for Service spouses and civil partners

New National Insurance Credits for Service spouses and civil partners to help protect your future State Pension 
From 6 April 2016, spouses and civil partners of Service personnel have been able to apply for a new type of National Insurance (NI) credit to protect their State Pension.

The new Class 3 NI credits have been introduced  in recognition of the fact that accompanying on deployment overseas may have affected a Service spouse or civil partner’s ability to work and pay NI contributions. This could potentially result in a gap in their NI record and could affect the amount of State Pension they receive in retirement.

The new DWP credits have been taken forward under the Armed Forces Covenant, which states that members of the Armed Forces and their families should receive fair treatment from the nation which they serve. More information about the Armed Forces Covenant can be found at

It is estimated that this could benefit up to 20,000 individuals, ensuring that they do not miss out on their State Pension.

Defence Secretary Michael Fallon said:
“We are making sure that military spouses and partners who spend time based overseas get the State Pension they deserve. This is the latest step under the Armed Forces Covenant to ensure that service personnel and their families are treated fairly.”
Am I eligible to apply for the new credits?
Service spouses and civil partners will be eligible to apply for the new Class 3 NI credits if they:
• Reach State Pension age on or after 6 April 2016, that means they were born on or after 6 April 1953 (if a woman) or 6 April 1951 (if a man); and
• Are or have been married to /in a civil partnership with a member of the Armed Forces; and
• Have accompanied their spouse or civil partner on a deployment outside the UK at any time since 6 April 1975; and
• At the time of the posting their spouse or civil partner must have paid, been treated as having paid or been credited with UK National Insurance
You can still apply if you are now widowed, divorced or have had your civil partnership dissolved, provided you were married or in a civil partnership at the time you accompanied your partner abroad.

Wednesday, 25 May 2016

Big White Wall


Brook Hotel Offer - For the Service Community at Dale Barracks

Brook hotels already offer a wide selection of discounts to military personnel and their families at Dale Barracks for their hotel in Chester "Mollington Banastre and Spa" (details are on another post).  
They are also offering for:  Serving Personnel and their families to save up to 25% off their best available rates at ANY Brook Hotel.

Their other Hotels are:

Brook Kingston Lodge Hotel  - 74 Kingston Hill, Kingston Upon Thames, KT2 7NP
Brook Red Lion Hotel - High Street, Colchester, Essex, CO1 1DJ
Brook Marston Farm Hotel - Bodymoor Heath Lane, Sutton Coldfield, Warwickshire, B76 9JD
Brook Whipper-In Hotel - Market Place, Oakham, Rutland, LE15 6DT

For the discount code please contact either:
Sarah - Chester HIVE Tel: 01244 650993
Alison - Community Development Worker Tel: 01244 650915

Help to Buy North West

For further information visit;

JCCC films and app

JCCC films and app 

Does your family know who to contact in the Military if you are faced with an emergency at home? Download the  Joint Casualty and Compassionate Centre (JCCC) app ‘MOD ICE’ to guide you through the most common types of family emergency and how JCCC can help. Two JCCC briefing films are also available to watch, download and follow key messages.

Huggable Heroes


Carillion Amey Customer Service Centre - CHESTER


Opening Hours for the Customer Service Centre are:
Monday - Thursday 0900 - 1300hrs
Friday 0900 - 1100hrs

Monday, 23 May 2016

Combat Stress

Combat Stress is the UK's leading Veterans' mental health charity. 
Mental ill-health affects ex-Service men and women of all ages.
Our treatment and support services are always free of charge, and are proven to work.
Our Vision is that Veterans will be able to live free from the harmful effects of psychological wounds. 
Our Mission is to provide timely, effective clinical treatment and welfare support to Veterans who suffer from psychological wounds. 
Our Values are to: 
  • Always put Veterans at the centre of our work
  • Aspire to excellence in everything we do
  • Foster a culture of respect and integrity

If you need our help, please call our free 24-hour Helpline for Veterans, serving personnel, and their families: 0800 138 1619
Please watch this short film to find out more about the work that we do.  
For further information visit:

MOD Childcare Vouchers

For further information visit:
MOD Childcare Vouchers

Lynda's Cakes - Military Discount


Lynda is offering a 10% military discount, free delivery (to the Dale) and 6 free cupcakes to compliment your cake with your first order.

Tel: 07817 082339

Please note:
Leaflets and business cards are available in the foyer of the community centre for you to take away

Millets Military Discount

Millets are offering Defence Discount Service members 15% off in store.  To redeem this offer simply show your Defence Privilege Card or MOD90.

For further information about the Defence Discount Service and how to join, visit:

The nearest Millets store from the Dale is:
63 - 65 Foregate Street, Chester, CH1 1HD Tel: 01244 564337

Friday, 20 May 2016

Joint Casualty & Compassionate Centre (JCCC)

Joint Casualty & Compassionate Centre (JCCC)

When families experience incidents at home while loved ones are
serving overseas it is very important that everyone is aware of the process in place that can facilitate their immediate return home.

This short Families Brief is to explain the role the Joint Casualty
and Compassionate Centre (JCCC) undertakes 24 hours a day,
7 days a week, 365 days a year to help families when incidents
occur involving Service Personnel or someone at home.

For further information contact:
Joint Casualty and Compassionate Centre
Imjin Barracks
Tel: 01452 519951